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Warranty

Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In this document: “ACL” means the Australian Consumer Law. “As Is”means a Product sold in the displayed state, including any defects which have been brought to your attention.

  • “Guarantee Period” means the period described in your Tax Invoice that we warrant your Product will remain free of defects.
    1. “Manufacturer’s Guarantee” means an express guarantee or warranty provided by the manufacturer of a Product.
    2. “Product” means a product sold or supplied by Opera Home Furniture to You directly as a consumer.
    3. “Tax Invoice” means the tax invoice produced for the purchase of Products.
    4. “Quality Guarantee” means this warranty against defects for Products sold or supplied to You by Us.
    5. “You” means the person to whom a Product has been sold or supplied by Us.
    6. Terms defined in this document have the same meaning when used in your Tax Invoice.
    7. This Quality Guarantee is in addition to all of the rights you have under the ACL or any Manufacturer’s Guarantee.

GUARANTEE PERIOD

Opera Home Furniture warrants that from the date of purchase, all Products (or components of Products as the case may be) will be free from defects in workmanship and materials for the Guarantee Period described in your Tax Invoice.

The Guarantee Period commences from the date of your Tax Invoice. If a Product is replaced under this Quality Guarantee, the Guarantee Period for that replacement Product expires on the same date as the Guarantee Period for the original Product.